Episode 12

Providing Your Students with Good Customer Service

Show Notes

Customer service can make or break a service. Good customer service can mean that your students keep coming back to you, and recommend your courses and services to others.


Creating a Refund Policy for Your Online Course Blog Post:


Note: This episode is not endorsed, advertising for, promotion, an affiliate, or in any way associated with Genius. I just used them as an excellent example of customer service and by way of explanation for the inspiration of this podcast episode!

Podcast highlights:

Listen to all episodes now

with Verity Sangan

Guest Speaker​

If you’d like to feature as a guest speaker on the show, fill out the form using the button below. If I think you’ll be a good fit, I’ll get in touch so we can schedule a recording.

On-Air Coaching

I have a limited number of slots for coaching sessions which are recorded and aired on the podcast. To apply for one of these sessions, click the button below.

Subscribe and listen to the podcast for weekly tips, how-to’s and advice from myself and other experts to help you get motivated to create and grow your online course.