Terms and Conditions

This policy forms part of our Terms and Conditions. Use of our website denotes acceptance of this policy. Please also see the Privacy Policy, Copyright Notice, Cookie Policy, and Disclaimers, which all form part of our Terms and Conditions.

Last updated: 19th June 2022

Please read these terms and conditions carefully before using/purchasing this website, or any of our products/services.

This Policy applies to you, the user of this website, and Verity Sangan the owner and provider of this website. This Policy applies to our use of any and all Data collected by us in relation to your use of the website and any Services or Systems.

Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

Account: means collectively the personal information, Payment Information and credentials used by Users to access Material and/or any communications System on the website;

Company: means Verity Sangan as a company. Reference to ‘we/us/company/Verity Sangan/veritysangan.com’ are all to be taken as a reference to Verity Sangan as a company registered under Jersey Law;

Content: means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this website;

Customer: means any reference to you as a customer purchasing services and/or products from us as a company. Reference to ‘you’ are taken to reference you as the customer.

Data: means collectively all information that you submit to the website. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;

Service: means collectively any online facilities, tools, services or information that Verity Sangan makes available through the website either now or in the future;

System: means any online communications infrastructure that Verity Sangan makes available through the website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

Website: means the website that you are currently using (https://veritysangan.com) and any sub-domains of this site (e.g. https://EXAMPLE.veritysangan.com) unless expressly excluded by their own terms and conditions.

Third-Party Websites and Services

We may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do not have access to certain personal Data provided by Users of this website.

Any Data used by such parties is used only to the extent required by them to perform the services that Verity Sangan requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection (Jersey) law 2018, and General Data Protection Act (2018).

Service User Age

The contents of this website and the services that we provide are intended for those aged 18 and over only. If you are under the age of 18 and wish to use this website/services, then it is your responsibility to do so under the supervision of a responsible adult.

We do not knowingly collect data from anyone under the age of 18 years old.

Products/Service Descriptions and Prices

All product/service descriptions and prices are available on the relevant services and sales pages. Please read these carefully before making your purchase or signing up to receive a service. Each service description details what will be provided.

It is important to note that we do not:

  • Set up and run your online course for you.
  • Set up and run any software or Software as a Service (SaaS) in relation to your online course. This includes but is not limited to your website/online school/newsletter/booking system/content design and creation/social media/scheduling applications.

Within some services, we provide lists of recommended resources. These recommended resources may be offered through affiliate programmes. This means that we may earn a commission should you purchase the service we recommend by using a certain website link. You are under no obligation to use or purchase any of the resources which we recommend. We only recommend resources that we would use ourselves. We accept no liability for any costs incurred when you use resources gained through affiliate programmes.

Payments

All website/service/product payments are handled through Thrivecart. Within Thrivecart, we use Stripe and Google Pay to collect payments.

Cancellation Policy

Please know that we value both your time and our time.

When you book in for a call or service with us, that time is set aside to focus on your project along with additional time to prepare. This allows us to come to the meeting ready and to utilise our time as efficiently as possible.

We understand emergencies happen and cancellation may be required. If you do need to cancel, please contact us as soon as possible to reschedule via the Contact Page.

To avoid being charged a cancellation fee, please make sure you contact me at least 24 hours ahead of your scheduled appointment. Cancellations requested within will incur a penalty fee of 50% of the service cost.

Refund Policy

As per the Supply of Goods and Services (Jersey) Law, 2009 refunds will only occur if the service or product purchased is:

  • faulty or damaged (not of satisfactory quality).
  • useless (not fit for the purpose).
  • not what was advertised or matching the description (not as described).

Services are sold in line with the Distance Selling (Jersey) Law 2007.

As our online courses and digital downloads provide instant access to digital content, refunds are not issued for online courses bought, unless one of the above criteria are met.

No Guarantees

By purchasing a product or service from us, you agree that we do not make any guarantees about the results of taking any action, whether recommended on this Website or not.

We provide educational and informational resources that are intended to help you succeed in your online business and with your online course. However, you recognize that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control of us.

You also recognize that prior results do not guarantee a similar outcome. Thus, the results obtained by others – whether clients or customers of the Company or otherwise – applying the principles set out in this website or within our products/services, are no guarantee that you or any other person or entity will be able to obtain similar results.

Dispute Resolution/Complaints

If you wish to make a complaint or raise a dispute, please contact me in the first instance to see if we can informally resolve the issue you have experienced.

Limitation of Liability

By using this website, my products and/or services, you agree that we will not be liable for any losses or damages in profits, goods, or services.

Whilst the services and products are put together and sold based on qualifications and expertise within my field, we do not make any guarantees as to your successes after implementing any advice or information that you gain from me. It is your responsibility to implement information/advice in accordance with your local legislation.

Mailing List

On signing up for a product/service, you will be added to our mailing list, managed using ConvertKit. You have the right to opt-out of the mailing list at any time using the ‘unsubscribe’ link at the bottom of the email.

Please see the Privacy Policy for further information.

Changes to this Policy

We reserve the right to change these Terms and Conditions, as deemed necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the Policy on your first use of the website following the alterations.

Contact

If there are any questions regarding this privacy policy, please contact me.